REPUTATIONSince 2003, the team at Excelerate Performance has worked tirelessly to build up a solid reputation as a reliable, honest and efficient performance, repair and service center. We have serviced thousands of vehicles, processed thousands of e-commerce transactions, distributed thousands of parts, while concurrently giving each customer the personal attention that is necessary. We believe that this tried and true approach, coupled with excellent communication and extreme attention to detail, produces a reputation that new and existing customers can be confident in. The reviews and testimonies below are evidence of that fact. If you're new to Excelerate Performance, we cordially invite you to become part of the family, as so many others have. Thank you and we look forward to meeting your automotive aspirations.
READ WHAT OTHERS ARE SAYING
I am a PITA client and a perfectionist. I over research everything, overbuild everything, over question everything, hear every squeak and noise and I never do what everyone else does so it is almost always custom. That being said the team at Excelerate has been great to me. They answer my questions, give me feedback and suggestions and roll with my whacky ideas. They are currently helping me build out two of our track cars into even more track friendly beasts. Thank you so much!David E.
I’ve been going to XLR8 for years and the service has always been great. They are an honest group of bright, thoughtful auto enthusiasts. Work is high quality and the attention to detail is just as good as the personal service they offer to their customers. I would not go anywhere else if I wanted high quality performance work done to my cars.Joe T.
XLR8 got my tires in within hours and I was able get them install the next day. Everyone there was super helpful and I want to say thank you to Bobby in particular who installed them on my car. He took great care and nailed the tricky alignment. It took a little longer than expected but once he was done it was spot on! Rides like a dream now. So glad I didn’t skimp out and went to one of those local chain tire shop.Lam P.
I bypass 3 other APR dealers to use Excelerate. Always a good experience here.
The service (customer service and service on my car) is above and beyond any I’ve dealt with before! My car is fixed perfectly and I am super picky! I will recommend XLR8 to everyone! You certainly have my business from now on!
Knowledgeable and honest. No hidden fees, responsive, mechanical intelligent, amicable, detailed and kind. Found these guys trough a random search to fix my German problem child and they delivered on time, price and parts.
Every step of the way either Justin or the owner called and emailed me. Have them an impossible time line and they completed it with hours to spare. The ability to be detailed and explain procedures on factual timelines is a super power they have. They also have a magical parts department that can make anything appear immediately.Tony S.
Called Excelerate Performance about some specific items and the staff there was not only courteous but knowledge and willing to help. I got what I needed from them without any issues. 10/10, would do business with again.Mike F.
The MSS Sport Kit setup is great. I don’t think I can find anything negative to say. The ride is smooth, the car stays firmly planted and doesn’t lean. Very nice. Thanks for your help, Greg.Peter E.
Had an amazing experience with the guys at Excelerate Performance before, during and after my service! I had called prior in regards to an AWE exhaust, and both Greg and Josh were a huge help with honest suggestions, feedback and tips all within my best interest. Such a beautiful facility, professional appearance, knowledgeable and friendly staff, and amazing work!!Mike W.
Excelerate is awesome for all kinds of work on German cars. I had work done on my Audi and will definitely be back for more. Their mechanics go the extra mile and seem more qualified than most dealership services. I highly recommend them!Andre R.
Had them do the APR pulley kit and tune on my 2011 S4. Justin Rogers was a great help, he was very helpful throughout the entire process. Very happy with the service they provided. I would highly recommend this establishment for any service or performance related upgrades.
Excellent service, very knowledgeable.Extremely friendly. I will use their services in the future and would refer them to anyone in need of their expertise.Chris B.
Excelerate was able to take on my fairly large job on a whim. In addition they did a lot of background research to ensure they were solving my complex work the correct way; which is extremely important since they warranty their work. I’ve been going to Excelerate for almost 5 years now and will keep going back.Brandon N.
Words can’t express how satisfied I am with the service provided. Customer service is top notch. Direct, accurate and most importantly honest. I also have to mention that their waiting area is well organized and clean. Excelerate performance was recommended by a good friend and I myself would also recommend this place. The almost two hours drive it took me to get there is well worth it. If you need a trustworthy place. Look no further.Tristan S.
Very honest and helpful, before I brought my here to get serviced or any work done. It was always giving problems, but after bringing my car to Excelerate it’s been driving amazing and I know they did it the right way. Whenever I have question or need a opinion about something, Excelerate is quick with response.Nitin K.
Great shop for upgrades, tuning, or maintenance work! I’ve had my Jetta TDi, Golf, and 911 Turbo all worked on here. Very professional and extremely knowledgeable, particularly when it comes to Volkswagen Group vehicles. Waiting area is clean and staff are always helpful. Rates are very reasonable, especially considering the quality of mechanic you’re getting. They offer different hourly rates depending on whether your car is Japanese/American, German, or Exotic. Overall, excellent customer service and very good mechanics, I just wish I lived closer to Branford…Alex K.
Spoke to the service manager about a problem I’m having with my 2010 Volkswagen Passat. The gentleman I spoke to was extremely knowledgable and helpful with my problem. I’ve spoken to many repair shops about it and nobody describe it as well as these guys. I know have a better idea of where to go from here just from speaking with him for about 5 minutes. Great customer service. Sad I’m across the country or I would 100% bring my vw here!Austin T.
Don’t expect anything else but the best from these guys.Dan S.
I’ve been taking my 01 TT 225 to Excelerate Performance for well over a year now. These guys do great work, service is outstanding and they take pride in what they do! (Rare these days.). Their new facility is outstanding and boasts a comfortable waiting area…Fred C.
Place totally rocks and Justin is the best service manager at any place I’ve ever been!Anonymous
Simply the best shop in the Northeast for all your VW/Audi needs. I have nothing but good things to say, keep up the great customer service, you have made me a customer for life.William M.
Simply the best shop in the Northeast for all your VW/Audi needs. I have nothing but good things to say, keep up the great customer service, you have made me a customer for life.Bill M.
Excelerate exceeded my expectations with prompt responses, early completion of my clutch replacement, and the continued recommendations and help they provide. The shop manager gave me a tour of the facility and it is clear by their inventory that these mechanics are professionals with a dedication to their customer’s vehicles. The cleanliness of the shop is enough to bring me back as it shows they care about their workspace and that’s important given the complex machinery they use. Looking foward to building a relationship with Excelerate.Brian G.
The service was excellent. I told them what time I was going to come in to get a tune for my car and when I arrived, there was no waiting. My car runs excellent and will be a returning customer. Everyone that works there seems to be very knowledgeable about all types of cars.Rob E.
One of your employees happens to be a friend of the family and spoke very highly of your shop. I didn’t know that XLR8 worked on everyday cars (BMW) in which he told me yes. I am so happy with my experience and will the service done on my car, without a doubt, I will tell my friends and be a returning customer!Kim P.
This is a place that every car enthusiast
Greg knows his stuff.
Looks I have finally found place to do any type of work on all my cars. My R is a stealthy pocket rocket. Thanks guys!:)Mike M
Amazing service and people. Love everything that I have done such as oil changes and modifications to my Golf R MK7.
Nice shop and knowledgeable staff. Friendly and clean. My APR stage 1 for my 09 A4 2.0T works great. They had a special which included a free tee shirt…no one gives stuff away nowadays so the feeling of my business being appreciated was great. I will definitely be back again soon. Thanks guys!!Matt A.
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FEEDBACKWe value our customers and our reputation, and we always are looking to improve. So, if you have a concern, an issue or constructive criticism please contact the owner of Excelerate Performance directly. Joshua is always interested in learning how we as a team and a company are doing in our customers' eyes. He will carefully review your e-mail; please send it to firstname.lastname@example.org
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